Privacy Policy

At Pawansut, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our travel services. By using our website or contacting us, you agree to the practices described in this policy.

  1. Information We Collect

We may collect the following types of information when you interact with Pawansut:

a) Personal Information

Name

Phone number

Email address

Travel requirements or preferences

Any additional information voluntarily shared through enquiry forms, WhatsApp, calls, or emails

b) Non-Personal Information

Browser type and device information

IP address

Website usage data (pages visited, time spent, general interaction patterns)

This information is collected through enquiry forms, WhatsApp communication, cookies, and standard analytics tools.

  1. How We Use Your Information

The information collected by Pawansut is used strictly for legitimate business purposes, including:

Responding to travel enquiries and requests

Planning, coordinating, and delivering travel services

Communicating with you regarding bookings, itineraries, or service updates

Improving our website, services, and customer experience

Internal record keeping and operational coordination

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

  1. Sharing of Information

Pawansut may share limited information only when necessary to fulfill your travel requirements, such as with:

Vehicle operators or chauffeurs

Hotels, guides, or travel service partners

Payment service providers (where applicable)

Legal or regulatory authorities, if required by law

Such sharing is done strictly on a need-to-know basis and solely for service delivery or legal compliance.

  1. Data Protection & Security

We take reasonable and appropriate measures to safeguard your personal information against unauthorized access, misuse, loss, or disclosure. These measures include secure communication practices, restricted access to sensitive information, and internal controls aligned with industry standards.

However, while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Users acknowledge and accept this inherent risk.

  1. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and understand visitor behavior. Cookies do not collect personally identifiable information unless explicitly provided by you.

You may choose to disable cookies through your browser settings; however, some website features may not function optimally as a result.

  1. Third-Party Links

Our website may contain links to third-party websites or platforms for your convenience. Pawansut is not responsible for the privacy practices, content, or policies of such external websites. We encourage users to review the privacy policies of any third-party sites they visit.

  1. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Your Rights & Choices

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal information, subject to legal or operational requirements

Such requests may be made by contacting us using the details provided below.

  1. Consent

By submitting your information through our website, WhatsApp, or other communication channels, you consent to the collection and use of your information in accordance with this Privacy Policy.

  1. Updates to This Policy

Pawansut reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of such changes.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Pawansut Tour & Travels
📧 Email: hello@bizglowsgmail-com

Mob: +91 9460545394