Terms of Service

Welcome to Pawansut Tour & Travels (“Pawansut”, “we”, “our”, or “us”). These Terms of Service govern your access to and use of the Pawansut website, and the travel services offered by us. By accessing this website or engaging our services, you agree to be bound by the terms set forth below.

If you do not agree with any part of these terms, you are advised not to use this website or our services.

1. Scope of Services

Pawansut provides premium travel-related services, including but not limited to:

  • Local and outstation taxi services
  • Corporate travel arrangements
  • Pilgrimage tours
  • Domestic and international tourism packages

Services may be delivered directly by Pawansut or in coordination with trusted third-party service providers such as vehicle operators, accommodation partners, guides, or other vendors.

2. Use of Website

The Pawansut website is intended for informational and lead-generation purposes. Users may:

  • Browse service information
  • Submit inquiries or booking requests
  • Contact Pawansut via WhatsApp or web forms

You agree not to misuse the website, submit false information, attempt unauthorized access, or use the platform for unlawful or harmful activities.

3. Booking & Service Confirmation

  • Submission of an inquiry or request does not constitute a confirmed booking.
  • A service is considered confirmed only after explicit confirmation by Pawansut, along with applicable advance payment, if required.
  • Service details such as pricing, inclusions, itineraries, and timelines will be communicated prior to confirmation.

Pawansut reserves the right to accept or decline any service request at its discretion.

4. Pricing & Payments

  • Prices may vary based on travel dates, availability, route, service type, and operational requirements.
  • All prices communicated are indicative until confirmed.
  • Payments must be made as per the agreed terms and timelines communicated at the time of booking.

Failure to complete payments on time may result in cancellation or modification of services.

5. Cancellations, Refunds & Modifications

All cancellations, modifications, and refunds are governed by Pawansut’s Refund & Cancellation Policy, available on this website.

By confirming a booking, you acknowledge and agree to the applicable cancellation and refund terms.

6. Responsibilities of the Customer

Customers agree to:

  • Provide accurate and complete information during booking
  • Carry valid identification and travel documents as required
  • Comply with applicable laws, regulations, and local customs
  • Follow safety instructions provided during the journey

Pawansut shall not be responsible for service disruptions arising from incorrect information provided by the customer.

7. Third-Party Services

Certain services may be provided by third-party vendors. While Pawansut takes reasonable care in selecting and coordinating with such partners:

  • Pawansut does not control their internal operations
  • Liability for delays, deficiencies, or failures caused by third parties is limited to the extent permitted by law

8. Travel Risks & Force Majeure

Travel involves inherent risks. Pawansut shall not be held liable for delays, cancellations, losses, or damages resulting from events beyond reasonable control, including but not limited to:

  • Weather conditions
  • Traffic or road conditions
  • Mechanical issues
  • Natural disasters
  • Governmental or regulatory actions
  • Acts of God or force majeure events

9. Limitation of Liability

To the maximum extent permitted by law:

  • Pawansut shall not be liable for indirect, incidental, or consequential damages
  • Liability, if any, shall be limited to the amount paid for the specific service in question

Nothing in these terms excludes liability where such exclusion is prohibited under applicable law.

10. Intellectual Property

All content on this website, including text, logos, graphics, images, and design elements, is the intellectual property of Pawansut and may not be reproduced, copied, or used without prior written permission.

11. Privacy

Use of this website and our services is also governed by our Privacy Policy, which explains how personal data is collected, stored, and used.

12. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms or Pawansut’s services shall be subject to the exclusive jurisdiction of the courts of India.

13. Amendments

Pawansut reserves the right to modify or update these Terms of Service at any time without prior notice. The latest version published on the website shall apply.

14. Contact Information

For any questions regarding these Terms of Service, please contact:

Pawansut Tour & Travels
📧 Email: hello@pawansuttnt.com
📞 Phone / WhatsApp: +919460545394